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Karnes City (830) 780-3952 Pleasanton (830) 569-5538
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  • Karnes City (830) 780-3952
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request service

Karnes Electric Cooperative, Inc. looks forward to serving you as a member-owner of the cooperative.

Residential  /  Request Service
Reconnect

If you need power at a location that currently has a meter or had a meter in the past, please contact our member service department. Member services can also assist with name changes and transfers.

Be prepared to answer the following questions:
  1. Is there currently a meter or a transformer at the location?
  2. What will the meter serve, and what is the 9-1-1 address of the service?

Please contact one of our offices for reconnection of service.

Click here for forms.

New Connect

All new or current members needing NEW SERVICE or wanting an existing service RELOCATED must first contact the staking superintendent at (830) 780-3952. After reviewing your request, staking will call to schedule an appointment to meet with you at your location. If you are unable to keep your appointment, please call the staking superintendent at least 24 hours in advance to reschedule.

Be prepared to answer the following questions at the meeting:
  1. What will the meter serve (house, mobile home, shop, water well, etc.)?
  2. Where will the structure(s) be located?
  3. What amp and voltage service is requested to serve the electrical load?
  4. Where will the meter be located (installed on the structure or the meter pole)?
  5. Do you want an area light installed?
  6. Where do you want the construction estimate to be mailed?
    The engineering department will mail a construction cost estimate to the address you provide.
After receiving your construction cost estimate, the following requirements must be met before New Service can be scheduled for construction:
  1. A membership application packet including a right of way easement will be mailed upon your request. Please execute and return the original forms along with the total amount due. The applicant will be responsible for providing Karnes Electric Cooperative, Inc. with all easements.
  2. All service locations require a deposit. An applicant shall not be required to pay a deposit if the applicant has established a satisfactory credit rating (Online Credit Verification Form) as determined by the cooperative.
  3. After the payment and paperwork are received and all easements are secured, a staking technician will stake the job and submit it to the operations superintendent who will schedule the job for construction.
  4. The cooperative will make a good faith effort to complete the project in a timely manner, but the completion of the facilities and the initiation of service will depend upon circumstances beyond the cooperative’s control.
  5. The applicant is responsible for everything below the meter. Once your disconnect box is installed, call Karnes Electric to schedule a serviceman to inspect the connection. If it is approved, the serviceman will energize your meter. If the disconnect box is improperly installed and a second trip is required to energize the meter, a $50.00 service charge will be applied to your next bill.

Karnes Electric Cooperative, Inc. looks forward to serving you as a member-owner of the cooperative.

Click here for forms.

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    smarthub® — what you need to know

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  • Quick Links

    • request service
    • download smarthub® app
    • report an outage
    • Forms
  • did you know?

    smarthub® — what you need to know

    Image

    You can now manage your electric account with your mobile device or… READ MORE >

    Planning a new project? >
    Sign Up Now for Auto Pay >
    How energy-efficient is your home? >

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    © Karnes Electric Cooperative, Inc.

    Contact Us

    karnes@karnesec.org
    Karnes City Office
    • P.O. Box 7
      Karnes City, Texas 78118
    • 1007 N. Highway 123
      Karnes City, Texas 78118
    • (830) 780-3952
      (830) 780-2347 (fax)

    Pleasanton Office
    • P.O. Box 52
      Pleasanton, Texas 78064
    • 1824 W. Goodwin
      Pleasanton, Texas 78064
    • (830) 569-5538
      (830) 569-4111 (fax)